How to activate or inactivate user in iMocha account?

Know how to manage users in your account.

A Super Admin or Admin can add people to the account, depending on the subscription plan. You can activate or inactivate the users in your account.

Note: The number of active users you can have in your account remains the same.

To inactivate a user:

There may be times when there is a change in job role or your teammate is no longer associated with your company. In these cases, you can inactivate such users.

  1. Click Settings -> Global Settings -> Users
    The list of users in your account is displayed.
  2. Click the Inactivate icon corresponding to the user you wish to inactivate.
    inactivate
  3. Click Yes.
    inactivate user
  4.  The user's status will now be Inactive.

The user will get an email notifying the inactivation.

To activate a user:

  1. Click Settings -> Global Settings -> Users.
    The list of users in your account is displayed.
  2. Click the Activate icon against the user you wish to activate.
    activate
  3. Click Yes.
    activate user
  4. The user's status will now be Active.

The user will get an email notifying the activation.

 

For any queries, mail us at support@imocha.io.