How to add a user to your account and what are the various access levels?

Add sub users to create more visibility in your hiring goals

Most recruitment teams consisting of interviewers, recruiters, and hiring managers are involved in skill testing & interviewing candidates. Their work may vary from creating a test, selecting the questions, inviting candidates for tests, taking interviews and so on. It is important that you have your entire team together as that helps in making collective and accurate decisions.

Interview Mocha now helps you to add them as a user & decide the access levels according to your requirements.

A) How to add a user:

  • Click "Settings" tab in the top panel
  • Select "Global Settings" from the drop-down menu
  • Select “Users” from the left panel

  • Click "Add User" button, enter the email ID and full name of the user

 

  • Select the role which you want to give the user (Admin, Recruiter, Interviewer, Test Creator, Hiring Manager, External Recruiter)
  • Mark the access level for the user
  • Click "Save User"

A pop-up opens with the login details

 

 

Copy the login details and send it to the new user. This is the default password which can then be changed by the user. 

Note: You can not add the user who is already registered with Interview Mocha. If you want to add them as a user, drop an email to support@interviewmocha.com

The super admin and admin can Activate/Inactivate a user.

B) User Roles and Access levels:

i) Admin: Admin, by default has all the access rights. You can add a team member as admin and allow full access or you can select their access level. Once you have created an admin, the admin can further add co-admins or other team members to their account.

Super Admin and Admin can edit access levels of users irrespective of their roles.

ii) Recruiter: In the default access, the recruiter does not have access to Global Settings, and Candidate feedback under Analytics

The above is default access rights, however, Super Admin and Admin can edit access levels of users irrespective of their roles

iii) Interviewer: Interviewer primarily has the access to view and download test reports. Super Admin or Admin can decide to allow them other access as well. If you assign the interviewer role to your colleague and give them access to only view and download reports, they will not be able to view My Questions and Analytics tab. Under Settings, they will only be able to view My Settings, API docs, and Pricing.

Similarly, they cannot add any test from the test library to My Tests. Their My Tests account will contain tests shared with them.

iv)Test Creator: Test Creator role has default access to Tests, Reports, and My Questions.

Super Admin or Admin can decide to allow them other access as well.

v) Hiring Manager: Hiring Manager has default access to Reports and Analytics.

vi) HR Manager: HR Manager has default access to Reports and Analytics.

vii) External Recruiter: External recruiter may be the staffing agency that you want to be incorporated into your account for ease of operations. External recruiter by default gets access to Invite and Reports.

C. Access levels and impact

Below are the access levels and their impact

1. Tests

                                                                               

 

1.1. Add Test from Interview Mocha library OR Create Own Test

Users will get access to add test from the Interview Mocha test library or create a test into their accounts.

1.2. Share Test with users

Users will get access to share Mocha's test or a test created by them with another user.

Note - Add Test has to be enabled for the user to share the test with other users

1.3 Edit shared Test

Users will get access to edit any tests shared with them.

1.4 Edit Test Settings

Users will get access to edit test settings

1.5 Critical Settings - View/Edit all user tests

When a user is granted this access, they can view as well as edit the tests of all the users in that particular account. We recommend granting this access only to admin users

2. Invite

 

 

2.1 Invite candidate

Users will get access to invite candidates for tests.

2.2 Create Test Link

Users will get access to create test links.

Tips to remember

A user who has been granted access to invite candidates can view the reports only if view reports access is granted. If the user only has Invite candidate access, they won’t be able to view the reports.

3. Reports

                                                                                    

 

3.1 View Reports

In view reports the access rights are further bifurcated. When only View Report access is granted user can only view the summary. They will no be able to see Questions and Proctoring details. To enable a user to view questions and proctoring details, you will have to tick the respective checkboxes.

3.2 Share report

Users will get access to share reports with other users (provided the users are added into their accounts)

3.3 Reattempt Test

Users will get access to allow candidates to reattempt the test.

3.4 Download Excel Report

Users will get access to download reports in Excel format

3.5 Download PDF Report

Users will get access to download reports in PDF format

3.6 Modify candidate status

Users will get access to modify the candidate status in reports

4. My Questions

 

 

4.1 Create or upload Questions

Users will get access to create and upload questions in their created question banks.

4.2 Share skills

Users will get access to share the created question banks with other users.

4.3 View, add or edit shared questions

Users will get access to edit questions that are shared with them.

5. Analytics

 

                                                                          

5.1 Invited Candidate Analytics

Users will get access to analytics for invited candidates

5.2 Candidate feedback Analytics

Users will get access to analytics for candidate feedback

5.3 Test Analytics

Users will get access to analytics for tests.

5.4 Advance search analytics

Users will get access to analytics for advanced search.

5.5 Recruiter Performance Analytics

Users can view the performance of the sub-users in their account in terms of Tests links created, sent, no. of candidates appeared, test status, and the test percentage as well.

6. Global Settings

                                                      

 

6.1 Company details

Users will get access to view and edit company details

6.2 Test landing page

Users will get access to view and edit landing page url for the test platform

6.3 User management

Users will get access to add, edit access rights and activate/inactivate other users.

6.4 Email templates

Users will get access to access and edit various email templates.

6.5 Billing history

Users will get access to view the billing history

6.6 Email domain settings

Users will get access to enable email domain settings. Email domain settings allow you to configure your company email address, e.g. xyz@abc.com instead of noreply@interviewmocha.com.

Note: You can not add the user who is already registered with Interview Mocha. If you want to add them as a user, drop an email to support@interviewmocha.com

6.7 Candidate status settings

Users with this access will be able to customize the candidate status settings.

6.8 Master settings - Test

Users with access to master settings can create a global master template for test settings which will be uniform for all the new tests created in their account by them or by sub-users. We recommend enabling this setting only for Admin level users.

In case of any issues, write to us at support@interviewmocha.com

Also, read

How to share test with teammates

What is a Super Admin and their rights