1. Help Center | imocha
  2. Getting Started - Account Settings

How to customize email communication?

Customize email templates to make your email communication engaging and intuitive

In the hiring process, every communication sent from the company helps in making an impression on the candidate.  It is one of the effective ways to white label as well. Interview Mocha has designed intuitive email templates for Inviting Candidates. Besides this, you can customize the other templates for Test Reattempt, Test Invitation Cancelation, Email to Stakeholders and more.

Here is how to set up Email templates :

  • Click “Settings” tab on the top panel -> Global Settings
  • Select “Email Settings”
  • From the left panel, choose the template that you want to customize

You can change the subject & body of the email.

There are six email templates that you can customize

  1. Test invitation Email
  2. Cancel test invitation Email
  3. Test reattempt Email to the candidate
  4. Test completion Email to the candidate
  5. Test completion Email to stakeholders
  6. Test invitation reminder Email to candidates

1. Test invitation Email: For test invitation emails, we have designed 5 ready to use templates. 

To view the templates, click Choose Template 

Choose email template

You can view the templates we have designed. Select the one you like and click, Use this template

Use Email Template



The chosen template will be set as the default template for a test invitation. Currently, we have designed templates only for Invites. 


All the emails have the placeholders which can be replaced by the real-time values. Please remove the text mentioning Image Proctoring if your test does not have it. 

If your test has "Negative Marking", please mention it in the instructions, so that the candidate is aware of it.

Don’t forget to click "Save" :)


In case of any queries, please mail us on support@interviewmocha.com