How to customize email communication?

In the hiring process, every communication sent from the company helps in making an impression on the candidate. Customized communication has proven to be an effective way to get the best talents for your company. It is one of the effective ways to white label as well.

Here is how to set up Email templates :

  • Click “Settings” tab on the top panel -> Global Settings
  • Select “Email Settings”
  • From the left panel, choose the template that you want to customize

You can change the subject & body of the email.

There are six email templates that you can customize

  • Test invitation Email
  • Cancel test invitation Email
  • Test reattempt Email to candidate
  • Test completion Email to candidate
  • Test completion Email to stakeholders
  • Test invitation reminder Email to candidates

Important: All the emails have the placeholders which can be replaced by the real time values.

Note: If your test has "Negative Marking", please mention it in the instructions, so that the candidate is aware of it.

Don’t forget to click "Save" :)

In case of any queries, please mail us on