Know about email domain settings

Email is an important form of communication in the assessment process. By default, all the email communication from the Interview Mocha's platform is sent from noreply@interviewmocha.com. In case, you wish to send emails using your company email address, please send a mail to support@interviewmocha.com.

If Interview Mocha support team has already enabled this setting. You need to follow the below steps.

Step 1 : Registration of Domain

  • Click "Settings" in the top panel
  • In the drop down select "Global Settings"
  • Click "Email Domain Settings" from the left panel
  • Choose option “Use my email domain”
  • Click “Register Domain” button

After clicking on “Register Domain”, you will be able to see CNAME Records.

Step 2: Mapping of CNAME Records

Map this CNAME with your domain hosting provider. Once mapped successfully, you can verify the domain. You need to map both the Host and the Data CNAME with your domain hosting provider.

Note: CNAME mapping will take 24- 48 hours to propagate on the Internet.


Step 3: Verification of account

Click on " Verify Domain" button

Once the domain is verified, the Verified text is displayed.

Important:
The emails will be sent from the signed up email address only if

  • You have Verified flag for Domain Verification
  • You have chosen the “Use my email domain” option in the Email domain settings

If not the mails will be sent from noreply@interviewmocha.com

If you still have any question, please write to us at support@interviewmocha.com and we will be happy to help you.